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Finding Prints
Ordering Prints
Shipping Information
Payment Methods
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Using Your Account
Troubleshooting
FAQ
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Military.com offers a huge selection — tens of thousands of prints. Luckily, we also offer ways to sift through those thousands and find just the right print to meet your needs.
We have a sophisticated search engine, which finds prints based on the criteria you supply, including artist name, title, subject matter, and more. You can also perform more refined searches using our advanced search page. (It also has more detailed information about how to perform more subtle searches).
Under every item you will see a list of keywords associated with that print — click on one and the site will use that keyword to find related items.
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Ordering from Military.com is easy and safe.
Once you've found a print you'd like, add it to your shopping cart by clicking on "Add to Cart." You can always access your shopping cart by clicking on the cart icon at the top right of the window. If you want us to frame or mount your print, you can choose the service options you want before adding it to your cart (you can also change them later if you wish). If a service is not listed with a print, it is because we do not offer that service for that particular print.
If you want to order more than one copy of a print, first click on the "Add to Cart" button. You will be taken to your shopping cart page, where you can set the quantity to however many you want. Click "Recalculate" to update the cart.
From the cart, you can change the service options for each item by clicking on "change service details," or remove an item by setting it's quantity to zero and clicking "Recalculate."
Military.com uses 128-bit Secure Sockets Layer (SSL) encryption software. For further information, please see our Security section.
Please note: our shopping cart uses "cookies." If the cart is not working properly your browser might not be using cookies.
For an in depth explanation, see our cookies information page.
The services available for each print and their various prices are listed below the "Add to Cart" button (note: the prices are for the service, and do not include the price of the print).
We currently offer a number of options for our framing service:
Military.com offers a selection of high-quality, elegant framing choices at affordable prices
Featuring 3/8" designer metal or 3/4" to 1 5/8" wood mouldings, our frames come in a variety of colors and finishes. You can also choose an optional white or off-white mat, or a double-mat that includes a colored accent selected by our framing staff to complement your particular image. If you prefer to select your own mat colors we can accommodate virtually any special request -- just enter your preferences into the order form's special instructions field.
Each print is cropped to the image, mounted onto acid-free foam-board to prevent creasing and warping, and glazed using picture-grade framer's Plexiglass offering UV protection. If you decide to go with matting, it is important to note that this service will add five to ten inches to both the height and width of the original print. All frames ship ready-to-hang and include the necessary hardware.
Optional single or double mat
Metal style frames in Black, Silver, Gold, or White
Wood style frames in Maple, Beech, Mahogany, Matte Black, or Beaded Gold
Adding service options will add time to the processing time of your order, depending on the options you choose. Mounting and framing orders take approximately three-to-five weeks until delivery, and canvas transfers approximately four-to-six weeks.
Please note: Unless there is a significant bit of writing or other feature in the border, the prints are cropped to the image before mounting. Unless specified, the print sizes listed are paper sizes. The amount of cropping is usually about one-to-two inches per side (i.e., a total of about two-to-four inches from the total dimensions). Generally, board mounts and canvas transfers will become a few inches smaller, and framed prints will have slightly larger dimensions (the cropping is offset by the width of the mat and the frame). Since each order is custom-made, we cannot say precisely what the final dimensions will be.
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Guaranteed UPS delivery — unframed prints — $ 6.50
insured against damage
fully traceable
no minimum / maximum order size
(Standard shipping for AK and HI is $9.00)
(Standard shipping for Canada is $13.50)
 Rush shipping is available for any shipping address within the continental United States for a flat rate $25 charge. When this option is selected, your order will be delivered via 2-Day U.P.S. or FedEx service.
Please note: rush delivery will help reduce shipping time, however normal processing times still apply.
Please contact us for questions regarding holiday delivery.
For the first item only, there is a shipping fee of $13.00 per item in the contiguous United States and $22.50 per item in Canada. All non-continental United States addresses, the shipping fee is $18.00 per item. Each additional framed item is $6.50 each. Additionally, an oversize shipping surcharge of $24.95 in the contiguous United States and $49.95 per order also applies to all non-continental U.S. and Canadian addressed orders for items that are greater than 40" in either length or width. Please allow two additional weeks for delivery.
Click here for a sample shipping rate chart.
Please note: serviced items not available internationally.
Military.com now offers great low international shipping rates too! We believe that everyone in the world should enjoy great art and receive quality service at an affordable price.
Imagine ordering twenty posters, getting it shipped overseas, and paying the same price as if you ordered just a single poster! It is now possible with our one-rate shipping policy.
Regular shipping charge: $13.50 per order.
Regular shipping method: UPS Worldwide Express Service
Shipping time: about 5 business days
Regular shipping charge: $29.00 per order.
Regular shipping method: UPS Worldwide Express Service
Shipping time: about 5 business days
Please Note: Customs duties and other import taxes on orders shipped outside the United States are the responsibility of the customer. Military.com shipping fees do not include taxes or importing fees of any kind.
(Flat rate applies for up to twenty items, for larger orders please contact customer service for a shipping quote.)
If you wish to use a different shipper, we can send it with the shipper of your choice. You should contact us as soon as possible and we will include the account number of the service you wish to use and adjust the shipping cost accordingly.
Please note: our minimum processing time remains approximately five business days for plain prints. Mounting and framing orders take approximately three-to-five weeks until delivery, and canvas transfers approximately four-to-six weeks.
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We support the following credit card types for orders paid in U.S. currency:
Visa
Master Card
American Express
Discover
If you pay by credit card, you pay only when your order ships. We will authorize the charge when you place your order, but only charge the card when your order ships.
If you use a debit card to pay for your order, the amount of the order may be withdrawn from your account upon authorization (i.e., when you place your order) and held by the card issuer until such time as the card is charged or the authorization is voided or expires.
We also accept checks (personal checks are just fine), money orders and wire transfers.
We recommend money orders over checks—we will process an order paid for by a money order or certified check upon receipt of payment; orders paid for by check will be processed when the check clears. Military.com only accepts these methods of payment in U.S. currency. All alternative payments are received through our head office, details are found in our contact section.
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You can keep track of your orders, shipping addresses, and stored payment information in the on-line tracking area.
After you have placed your order you will be able to log in using your order number and one other piece of identifying information (your ZIP code, phone number, or email address). We will email you a notification when your order ships, including your tracking number (if applicable).
For your convenience, we are able to keep your contact, shipping, and billing information on file. You may then order without having to fill out all the forms — just select the shipping address and billing method from your list. Your information is kept strictly confidential (for more information please see our privacy policy), and is protected by firewalls and other means.
Your contact information is the information we need in order to reach you with information concerning your order.
Your profile contains general information about you. We use this information to get an idea of who our customers are so that we can provide products and services you might be interested in. This information is not required, but it is appreciated.
You can store several shipping addresses (for example, a home address, a work address, or the address of a friend or relative). These can be changed or deleted at any time (see below).
You can store several credit cards (for example, a personal card and a company card). These can be changed or deleted at any time (see below).
You can edit or delete the information you have provided at any time by logging into your account. Just below each entry are links that allow you to edit or delete that entry. We can also make the changes for you—just contact our customer service department and let them know of about changes you would like us to make.
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We will try to inform you of any anticipated delays in the completion of your order, and we check continuously for orders that may have slipped through a crack. However, if your order is taking longer than expected, and you haven't heard from us please feel free to contact us.
If your order has been delayed in shipment please let us know — we may have more success getting it back on track — or if it appears to have been lost or damaged we can begin reprocessing your order immediately.
We do our best to keep the information on our site up-to-date, but there is usually a delay of at least a day between an item going out of stock and our database being updated. There is a small chance that a print listed on our site is actually out of stock.
If a print you order is out of stock we will back order it for you (i.e. we will keep the order active and ship your order complete when the missing print is back in stock). We rely on information from publishers to know when a print will be back in stock, and we try to pass on as much of this information to our customers. Unfortunately this information is not always available, and even when it is available it is not always accurate.
If an item remains back ordered for more than two weeks we will automatically ship whatever prints in your order are in stock and keep any other items on back order.
If an item remains back ordered for more that six weeks we will automatically cancel the order for that print unless you specify otherwise.
Our shippers are quite reliable, but occasionally an order is lost or damaged in transit.
We will reprocess your order as soon as we have determined that it has been lost. For traceable shipments, we will have an inquiry initiated, and if the shipper cannot locate the parcel we will reship. If the shipment is international, it may take several weeks before determining that the package has been lost. In either case, we will handle any paperwork required by the shipper and if the shipment is deemed lost, we will reship your order as quickly as possible.
If you receive a damaged package, please refuse delivery and contact us as soon as possible. We will reship your order and file any necessary paperwork.
If you don't have a chance to refuse a damaged package, or if the package is not damaged but the order inside is, contact us as soon as possible so that we can reprocess your order right away. The shipper may wish to inspect the damaged package or goods, so please keep the package and its contents for at least two weeks (we also may wish to retrieve the order, but probably not).
If there is damage to a frame, but not to the print, we may retrieve the item to have it re-framed — this is faster than reprocessing your order.
As soon as you complete your purchase you will receive a confirmation page containing all your order information, and if you provide your email address we will also email you a confirmation. Please check that the information we have reflects exactly what you want. If you spot an error, please contact us immediately and we will correct it.
Since we deal with so many different products and options, the occasional mistake is made. If you receive the wrong print, or a service has been applied incorrectly, please contact us as soon as possible — we will correct the mistake as soon as possible.
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Do you have a printed catalog of your posters?
The Military.com database contains listings for thousands of art prints, and this database is growing and being updated on a daily basis. Our inventory is many times larger than what one might find in a physical poster store, or even a typical publishing house. A printed version of our catalog would be not only impossibly large, but it would be out of date almost immediately after its ink had dried. For this reason, we do not offer a printed version of our catalog.
With the increasing ease and ubiquity of connecting to and ordering items over the Internet, we at Military.com feel that we can serve our customers best by expanding and improving on our online catalog. Please bookmark our site and tell your friends about us. We are open 24 hours a day, 365 days a year, and we ship worldwide.
A note to Massachusetts residents— we do not have a physical storefront which you can visit. We rely on numerous warehouses around the United States to make sure we can fill your orders promptly, and do not stock any merchandise at our Sharon location.
Can you give me some information concerning a certain painting?
When viewing the details of a certain artwork, we often include information about the original work and the artist(s) who created it. This information is accumulated over an extended period of time, and we welcome any remarks or suggestions regarding the background, history, facts, interpretation or context of any artwork that is featured in the Military.com database. Unfortunately, we do not have the resources to answer all of the art history questions that you may have. If you would like to know more about a certain artist or artwork, we recommend that you visit your local library and/or museum to find out more about the subject that you are interested in.
What is the size, resolution and quality of your posters?
(..and why are the images on your site so small and at a low resolution?)
All of the images that you see on the Military.com web site are intended merely as elements within a catalog. The images have been down-sampled to a relatively small size and low resolution and are given both visible and invisible digital watermarks, in order to comply with copyright and licensing agreements. These watermarks do not appear anywhere on the final product.
The actual art prints are quite large and the resolution and quality of the actual art prints is very high—most of them are printed using photographic techniques such as color separations produced from large film transparencies, so that the grain of the photographic print is extremely fine. Printed on thick stock papers with high quality inks, these art prints are ideal for framing and interior decorating purposes.
Note that prints sold are not exactly as shown — we cannot guarantee that the colors shown on your monitor will properly represent the poster, as each computer monitor is calibrated differently. Also, the digital scans and photographs used to display the items on our site may suffer from distortion or color alteration — we do our best to use high quality images, but if in doubt we encourage you to contact us for clarification.
Size information provided is an approximation only, exact dimensions may vary. Also, publishers may alter prints from time to time without warning. If you receive an item that varies drastically from the preview shown online, please let us know and we will do our best to assist you.
Can I license any of these images from you, and feature them in my own works or publications?
Military.com cannot grant any kind of licensing arrangement for the use of the images featured on its site. All artworks are protected by international copyright laws (see our copyright notice and disclaimer). In order to reproduce a specific image, you must first contact the owners of the artwork. In many cases, this will be the museum or foundation which owns the work of art.
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